Amybug's Attic ~ Unique Vintage and Primitive Graphic Design. Primitive Graphics.
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General FAQ | Auction Template & About Me Page FAQ | Webset FAQ
Blog Template and Website Blog Template FAQ | eBay Store Design FAQ | Banner FAQ

* What is included in an Auction Template, About Me Page, eBay Storefront, Webset, Banner and Blog Template?
* Do you do custom work? If so, how much do you charge?
* What program do you use to write your HTML?
* What are your office hours?
* I emailed you two hours ago, why haven't you emailed me back?
* Where do you get the graphics used in your designs?
* Why are your new designs at the bottom of the page? Why can't they be at the top where I can see them right away?
* My emails to you keep getting returned, do you have another email address that I can try?
* I saw a similar picture on another seller’s auction template, did you steal their image?


What is included in an Auction Template, About Me Page, eBay Storefront, Webset, Banner, Blog Template and Selling Blog Template?
At the top of every design page, you'll see the following links:



Just click on what you're interested in and a pop up box will tell you exactly what's included. If you have questions beyond that, please email me before making your purchase at amy@amybug.com.
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Do you do custom work? If so, how much do you charge?
Occasionally. To see if I'm available for custom work, please use the "contact me" link at the top of the page.
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What program do you use to write your HTML?
I actually don't use an HTML writer. Several years ago when I was first learning HTML, I took a basic class and the teacher taught us how to do things manually or "old school", without a computer program. The more I learned, the more I kept doing things myself until I could "read" the code pretty easily. Now I can write the HTML for an entire template and/or website completely from memory. This actually works better for my customers - anyone will tell you that the hardest part of using an Auction Template is messing with the HTML. Because I know it so well, I'm able to put my Templates in a format that makes it extremely easy for anyone to use without any HTML knowledge whatsoever.
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What are your office hours?
Amybug's Attic is a part time business. My office hours are Monday - Friday 7:30 pm to 9:00 pm, Sunday 7:00 pm – 9:00 pm pacific time. Please allow up to 24 hours for responses to emails.
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I emailed you two hours ago, why haven't you emailed me back?
Please allow up to 24 hours for responses to emails. Amybug's Attic is a part time business. My office hours are Monday - Friday 7:30 pm to 9:00 pm, Sunday 7:00 pm – 9:00 pm pacific time. Please be patient and I will return your email during office hours.

In case of an emergency such as a power outage or any instance that will prevent me from working for over 24 hours, I will update my twitter page at https://twitter.com/amybugsattic.
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Where do you get the graphics used in your designs?
I love going to antique stores and looking through old photographs, a lot of my template designs are inspired by a treasure found at my favorite antique shop here in Seattle. I also use vintage images and other photographs that are in the public domain and are without copyright. For my backgrounds, the majority are hand drawn by me in Adobe Illustrator and then texturized or aged in Adobe Photoshop. I also hand draw many other elements in Illustrator and Photoshop.
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Why are your new designs at the bottom of the page? Why can't they be at the top where I can see them right away?
Because I do all the HTML for my website by hand, I add on to my content at the end of the page. So that means that all new designs can be found at the very bottom of the page.
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My emails to you keep getting returned, do you have another email address that I can try?
Please visit my contact me page via the link at the top of this page. I have three available email addresses, if one is on the fritz then I can be reached via the other two.
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I saw a similar picture on another seller’s auction template, did you steal their image?
Yes. Just kidding, if you see another auction template with the same image as one of my templates, then that image is free from copyright and can be used by anyone. However if you see a very similar design to mine, I would definitely appreciate an email to make sure that another seller isn't "borrowing" my material - I can be reached at amy@amybug.com.
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